Most merchandise may be returned for a full refund (minus shipping costs) within 30 days of delivery for items purchased through our online shop. Items purchased online, may be returned in store. Product must be unused and in original packaging. Returns must be pre-authorized by contacting us at or (260) 422-2710
Returns must be properly packed, original packaging is recommended, and sent at the customer's expense to Fancy & Staple, ATTN: Returns, 1111 Broadway, Fort Wayne, IN, 46802
Once we receive the package, we will credit the original form of payment within seven business days. Your banking institution may take additional time to process and post the transaction to your account once they have received this information. Items that arrive to Fancy & Staple damaged in any way will not be refunded.
If you are unsure of whether or not an item is can be returned, please call us at (260) 422-2710 or feel free to email us at
To exchange an item, simply follow the return process and then place a new order.
Orders may only be canceled within 24 hours. Please email if you wish to cancel your order. After 24 hours the order has been processed and may already be in route to you and can no longer be cancelled. Sale items are an exception and cannot be canceled after the order is placed.